Aizeneia Store Policies

Customer Care

We work hard on maintaining great customer care. If there is a problem with your order please contact us as soon as possible.

We do accept limited returns, exchanges, and cancellations. Please refer to our Exchange Policy.

 

Wholesale Inquiries

We do offer wholesale options, bulk orders, and personalized orders. Please contact us for further information regarding pricing, fulfillment time, and personalization.  ​

To qualify for wholesale a minimum quantity of 24 items per product must be purchased.

ex. 24 lip balms (multiple flavours can be chosen, does not need to be 24 of the same flavour).